At pak95, your privacy is not a formality — it is a core commitment. This Privacy Policy sets out exactly what personal data the pak95 platform collects from players across Pakistan, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own information. We encourage every player to read this document in full before registering an account.
Six principles that govern how pak95 handles every piece of your personal information.
All data transmitted between your device and pak95 is protected with TLS/SSL encryption. Sensitive stored data such as payment details and identity documents is encrypted at rest using industry-standard AES-256 encryption protocols.
pak95 only collects personal data that is strictly necessary for account registration, KYC verification, payment processing, and regulatory compliance. We do not harvest data for unrelated commercial purposes.
pak95 never sells, rents, or commercially trades your personal information to third parties. Data sharing is limited to payment processors, licensing authorities, and fraud prevention services as required by law.
We retain your data only for as long as it is required for the purposes stated in this policy or as mandated by our licensing obligations. Once the retention period expires, data is securely deleted or anonymised.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. pak95 provides clear processes to exercise these rights through our 24/7 support team.
pak95 operates under an international gaming licence and adheres to the data protection standards mandated by that licence. Our privacy practices are subject to review by the relevant licensing authority.
pak95 (referred to in this policy as "pak95", "we", "us", or "our") is the data controller responsible for personal data collected through the pak95 platform at pak95.org and all associated services.
As data controller, pak95 determines the purposes for which, and the means by which, your personal data is processed. We are committed to processing your data lawfully, fairly, and transparently in accordance with the data protection standards required by our international gaming licence.
If you have any questions about this Privacy Policy or about how pak95 handles your personal data, please contact our Data Protection team via live chat on the platform or by email at [email protected].
pak95 collects personal data across several categories depending on how you interact with the platform. The table below summarises the types of data collected and the context in which they arise:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number, city (Karachi, Lahore, etc.) | Account registration |
| Document Data | CNIC scan, passport copy, utility bill, bank statement | KYC identity verification |
| Financial Data | JazzCash / EasyPaisa account references, bank account identifiers, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session tokens | Automatically on platform access |
| Gameplay Data | Bet history, game sessions, win/loss records, wagering patterns | During active gameplay |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred contact channel | Account settings & preference updates |
pak95 does not intentionally collect special category personal data (such as health data, biometric data, or political opinions) except where required to assess a responsible gaming concern raised by or about a Player.
pak95 collects personal data through the following channels:
pak95 processes your personal data for the following purposes:
pak95 processes your personal data on the following legal bases:
pak95 does not sell your personal data to any third party. We may share your data with the following categories of recipients, solely to the extent required for the purposes described in this policy:
All third parties with whom pak95 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection requirements. pak95 does not permit third-party processors to use your data for their own marketing or commercial purposes.
pak95 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing and legal obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity records | 5 years from account closure | Licensing obligation |
| KYC documents | 5 years from account closure | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | AML & financial regulation |
| Gameplay & bet history | 3 years from account closure | Licensing & dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interest |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical & log data | 12 months from collection | Security & fraud prevention |
Where data is no longer required, pak95 will either securely delete it or anonymise it so that it can no longer be associated with any individual.
pak95 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While pak95 employs robust security practices, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, pak95 will notify affected players and the relevant regulatory authority within the timeframes required by applicable law.
You can contribute to the security of your own data by using a strong, unique password for your pak95 account, enabling two-factor authentication where available, and never sharing your login credentials with any third party.
pak95 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. The following types of cookies are used:
You may adjust your browser settings to block or delete cookies; however, disabling strictly necessary cookies will prevent you from accessing the pak95 platform. pak95 does not use third-party advertising or cross-site tracking cookies.
Subject to applicable law and our licensing obligations, you have the following rights in relation to your personal data held by pak95:
To exercise any of these rights, please contact pak95 support via live chat or email. We will respond to all verified requests within 30 days. In some cases, we may need to verify your identity before processing your request. Certain rights may be limited where data retention is required by our licensing or legal obligations.
pak95 is strictly for players aged 21 and over. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be closed immediately and all associated data will be deleted, subject to any legal retention obligations arising from the investigation.
pak95 uses automated age verification tools and manual KYC review to enforce this restriction. If you are a parent or guardian and believe that a person under 21 in your household has registered a pak95 account, please contact support immediately at [email protected].
For more information about our age verification procedures and responsible gaming tools, please visit our Responsible Gaming page.
As pak95 operates under an international gaming licence, some of your personal data may be transferred to and processed in countries outside Pakistan. This may include transfers to the jurisdiction in which pak95's licensing authority is based, and to the jurisdictions where our IT infrastructure and third-party service providers are located.
Where such transfers occur, pak95 ensures that appropriate safeguards are in place to protect your data, including contractual data transfer agreements with receiving parties and, where applicable, adherence to the data protection standards required by our licensing regime.
By registering a pak95 account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data outside Pakistan for the purposes described in this policy.
pak95 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When a material change is made, we will notify you by displaying a prominent notice on the pak95 platform and, where appropriate, by sending an email to your registered address.
The effective date at the top of this document will be updated with each revision. Continued use of the pak95 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
The current version of this Privacy Policy is always accessible at pak95.org/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or have a concern about how pak95 has handled your personal data, please reach out to us through any of the following channels:
pak95 aims to acknowledge all privacy-related communications within 48 hours and to provide a full response within 30 calendar days. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
When submitting a data subject access request or a right to erasure request, please include your registered email address and, if possible, your pak95 account username, so that we can locate your records efficiently and respond without unnecessary delay.